BUY ON TATARACHEL.COM
1. To place an order for the purchase of one or more products on TATARACHEL.COM, simply follow the instructions for filling out the electronic order form and then send it electronically to TATARACHEL.COM.
2. The order form contains a summary of these General Terms and Conditions of Sale, along with information concerning the characteristics of each product ordered and the corresponding unit price (including all applicable fees and taxes), the types of payment that you may use in order to purchase each product, the shipping terms for the purchased products, all relevant shipping and delivery fees, and the terms and conditions for the eventual return of purchased products.
3. The purchase contract is concluded upon electronic receipt of your order form by TATARACHEL.COM.
4. Before submitting your order form for the purchase of products, you will be invited to carefully read the General Terms and Conditions of Sale and to print a copy or to save a copy thereof for your personal use, should you so desire.
5. Your order form will be filed in our database for such a period of time as required to fully process and deliver your order and as provided by law. You may access your order form at any time by clicking on the “Order Status” section.
6. Before submitting the order form, you will be asked to identify and correct any eventual input errors.
7. Orders to TATARACHEL.COM must be submitted in either French or English.
8. After your order form has been submitted, TATARACHEL.COM will process your order.
9. TATA RACHEL will not process purchases that do not provide sufficient guarantees of solvency or which are incomplete or incorrect, or orders for products that are no longer available. In the above cases, we shall inform you by e-mail that the contract has not been executed and that TATA RACHEL has not carried out your purchase order, specifying the reasons thereof. If the products displayed on TATARACHEL.COM become unavailable after the time of your last access and TATA RACHEL has since received your order form, TATA RACHEL shall inform you within thirty (30) working days of receipt of your order of the unavailability of the ordered products. If the order form has been sent and the price has been paid for items that are no longer available, TATA RACHEL will refund the total amount you have paid.
10. By submitting an order form and contracting with TATA RACHEL, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on TATARACHEL.COM.
12. Upon receipt of an order form, TATA RACHEL shall send you an e-mail confirmation of the purchase order containing a summary of the information in the order form (General Terms and Conditions of Sale, the products' main characteristics, a detailed indication of the price, terms of payment, return rights and shipping costs).
WARRANTIES AND INDICATION OF PRODUCT PRICES
1. On TATARACHEL.COM, we offer top-quality products for sale. These products are purchased by TATA RACHEL directly from fashion houses, manufacturers and merchants, and are carefully selected according to stringent quality controls.
2. TATARACHEL.COM does not sell second-hand products, flawed products or products of lower quality as compared to corresponding standards offered on the market.
3. The appearance of the products offered for sale on TATARACHEL.COM may not correspond exactly to the appearance of the actual items in terms of image and colors due to variations caused by different Internet browsers or computer monitors.
4. Prices are subject to change. Verify the final price of sale before sending the appropriate order form.
5. All products are delivered with an attached label. Do not remove any labels or seals from purchased products in case you should wish to return the purchased product.
6. Should you decide to exercise your right to return purchased products, please be aware that TATARACHEL will not accept products that are returned without the labels or seals with which they were delivered, or products that have been altered from their original state, or that have been damaged.
1. Payment of the product prices and applicable shipping costs must be made using one of the procedures indicated on the order form.
2. You can pay by credit/debit card (Visa, MasterCard, Amex) or PayPal.
Your payment for purchase order is processed securely by PayPal.
Here are some of the ways that PayPal keeps your information secure:
They use industry-leading encryption and fraud prevention tools.
They don't share your financial information with the merchant.
They send you a confirmation email when you make a payment.
If you wish to pay by bank transfer, please contact Tata Rachel : to get the bank information.
If the amount of the order exceeds 250 €, TATA RACHEL may request from the Consumer a copy of the credit/debit card used for the transaction and documentary proof of residence.
3. The price for the purchase of products and their associated shipping costs as indicated in the order form will be charged to your current account only when the purchased products are actually expedited.
Which methods of payment are accepted by Tata Rachel?
Tata Rachel accepts the following credit cards: Carte Bleue, Visa, Mastercard, American Express and e-carte Bleue. Credit card payments are always debited in euros, even if your bank account is in another currency (€, $, £ or CHF).
With PayPal, you can pay in Hong-Kong dollars, euros, British pounds or US dollars.
Are credit card payments really safe?
Tata Rachel takes the security of your payments and the confidentiality of your personal data very seriously. From checkout to delivery, PayPal help protect your online purchases with the latest anti-fraud technology. They don’t share your financial information with sellers. This information is not passed on to any third party, not even to Tata Rachel; nor is it stored by our technical service providers.
Are taxes included?
All taxes are included in the shipping price to avoid you to pay when receiving your maternity suitcase.
Why was my payment refused?
First, verify the data concerning your credit card and all other information you have provided to Tata Rachel, last name, first name, etc.). Then try again. You may also contact your bank to see whether there is an eventual threshold which may be blocking the authorization of your payment.
If the problem continues, please contact our customer service :